Terms & Conditions

The use of the www.acsventilationgroup.com website(this ‘Website’) and the sale of products and
serviced offered on this Website are governed by the terms and conditions set forth below
and all other disclaimers, guidelines, policies and terms and conditions of sale appearing on
this Website. Your use of this Website in any manner, whether browsing, activating an
account with us or making a purchase, constitutes your acknowledgement that you have
read the Terms and Conditions and that you agree to follow and be bound by them. ACS
Group reserves the right to modify or change the Terms and Conditions at any time without
prior notice to you. Therefore, we recommend that you please read them carefully each time
you use this Website.
Please note that the guidelines, policies and other terms and conditions of use and sale at
the retail stores and offices of ACS Groupand other ACS-affiliated or
co-branded websites may vary.
Usage Restrictions
You may access and view the Content (as defined below) appearing on the Website for
personal, non-commercial use only. You may download and/or copy certain portions of the
Content for personal, non-commercial use only, provided that you (a) retain all copyright,
trademark or other proprietary notices contained on the Content, (b) do not modify or alter
the Content in any way and (c) do not make the Content available to any third party. ACS
Group reserves complete title and full intellectual property rights in any Content that you
download from this Website.
You agree to use this Website only for lawful purposes. The following activities are strictly
prohibited: (i) misrepresenting the identity of a user; (ii) tampering with this Website; and (iii)
conducting fraudulent activities.

Privacy Policy
ACS Group use of personal information that you may submit to ACS VentilationGroup through this
Website is governed by the ACS Ventilation Group´s Customer Information Privacy Policy


All payments are processed securely via Stripe.

Our website has an SSL(Secure Socket Layer) security cert.

Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@acsgroup.ie. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@acsgroup.ie.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returnedcustom products (such as special orders or personalized items), . We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


This web site is owned and operated by a ACS Group Corporation entity (“ACS Group
Ltd”). At ACS Group, we want to ensure that you understand what information we gather
about you, how we use it, and the safeguards we have in place in order to protect it. If
you have additional questions or would like further information on this topic, please feel
free to write to us at info@acsgroup.ie. This Privacy Policy applies to information
collected through this web site..
ACS Group may update this policy from time to time. Please check our policy periodically
for changes. Your use of this web site, and any disputes arising from it, is subject to this
Privacy Policy as well as our Terms of Service and all of its dispute resolution provisions
including arbitration, limitation on damages and choice of law.
This Website is a general audience site and does not knowingly collect personally
identifiable information from children under 18 years of age.

What Type of Information Do We Collect?
We may collect personally identifiable information (“PII” – for example, your full name,
email address, mailing address, telephone number, or credit card number) from you when
you voluntarily submit the information to us when you purchase items from us. We need
this information in order to process and fullfill your order and to notify you of your order
status, in order to register you as a user of this site or to provide you with services. We
may also collect PII from you if you choose to subscribe to our email program, or
participate in sweepstakes, contests, and surveys, or in connection with content or
suggestions you post on this site.
We also collect non-personally identifiable information (“Non-PII” – for example, interests,
hobbies, lifestyle choices, groups with whom you are affiliated) from you when you
choose to provide or post non-PII information on this website.
Non-PII may also be collected from you by means of Cookies and Pixel Tags. Cookies are
small bits of information that this web site places on your computer. We and our 3rd party
service providers use cookies and Pixel Tags to identify your IP address, browser type,
domain name, and specific web pages through w

Cookie Policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy. You can at any time change or withdraw your consent from the Cookie Declaration on our websiteLearn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.Your consent applies to the following domains:www.acsventilationgroup.com


Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and analyze what works and where it needs improvement.

As with most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.


Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.